Define the service
Agree what the function includes, its expected throughput, dependencies and approval points. Establish the service standards and reporting you need.
Managed business functions
Important work.
In accountable hands.
Give an agreed function a clear owner, service standards and reporting.
Discuss a function to manage01
Define the service
02
Mobilise the operation
03
Run and improve it
When it is useful
Sound
familiar?
- A recurring function needs more capacity or a clearer owner.
- Delivery quality varies because the work sits between several roles.
- You want ongoing responsibility, with scope and standards you can review.
The work
From the first question
to a usable result.
Mobilise the operation
Set up the workflow, responsibilities, access and supporting information. Make the transition from current arrangements explicit.
Run and improve it
Deliver the agreed work, report on performance and manage exceptions. Review changes in demand and propose improvements to the way the function operates.
What you receive
Something
to work with.
- 01A service scope with throughput limits and approval responsibilities
- 02A working delivery process and agreed reporting
- 03Regular service reviews and a route for additional work
An illustrative scope · not a client case study
The situation
Bids and tenders are handled alongside other responsibilities. Deadlines, information gathering and review capacity are difficult to coordinate.
A possible engagement
An agreed bids and tenders function manages the workflow, coordinates contributors and prepares submissions for your approval within a defined capacity.
Agreeing the scope
Bids and tenders are an example of a function to discuss. Suitability is assessed before we offer to take responsibility. The proposal sets out capacity, exclusions, commercial approvals and how additional demand is priced.
Relevant previous work
Connecting company evidence, tender drafting and pricing
Founders' previous work · Explore the tender analysis case
A useful first conversation
Tell us what
needs to change.
Discuss a function to manageStill deciding where to start? Explore the free discovery workshop