Novologix

Insights / Practical guides

Think it through.
Then move it forward.

Practical thinking on winning work, delivering change and helping your people do more.

Look behind the result.
What the report showsWork completed.
What made it possible?
  • Chasing missing details
  • Repairing the handover
  • Remembering the exception

Give expertise
better support.

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01 / Hidden dependencies

Your best employee might be hiding your worst process

The person who rescues every deadline may be revealing where the process needs attention. Sadie Prince explains how to recognise hidden recovery work, protect expertise and reduce avoidable dependency.

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Look beyond the win rate.
Illustrative portfolios A B

Win rate by number

A60%
B40%

Contribution after bid costs

A£48k
B£84k

10 decided bids each · Same one-year period
Contribution excludes shared overhead and tax.

Hypothetical comparison · See the worked example in the article.
02 / The quality of work won

A higher tender win rate could be bad for your business

Winning more contracts can still leave a business with a weaker commercial result. James Oakes uses a worked example to examine contract mix, delivery assumptions and the limits of win rate.

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Make the next step clear.

“Any update?”

A question worth investigating
The customerProvide context.
Make approvals.
The service ownerCoordinate the team.
Confirm the next step.
One owner. A clear next step.
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04 / Client delivery

Your customer should not have to manage your business for you

When customers chase progress, repeat information and coordinate your departments, they are doing work your service should organise. Sadie Prince explains how to trace and improve that experience.

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Read the work behind the cells.

A column can reveal
a requirement.

In the spreadsheetThe work it supports
Access confirmedCheck readiness
Specialist neededPlan capacity
Date restrictionsSchedule reliably

Observe Understand Improve

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05 / Learn from the workaround

Your spreadsheet may be the most honest system in your business

The spreadsheet your team keeps using may reveal what the official process misses. James Oakes explains how to read the requirements behind the workaround and decide what to improve.

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Clear scope. Shared understanding.
Managed serviceOrganise.
Prepare.
Coordinate.
Evidence · responses · review
Your businessDecide.
Confirm.
Approve.
Scope · pricing · commitments
One understood submission
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06 / Managing bids and tenders

Outsourcing bids and tenders: what should a properly managed service include?

What should an outsourced bids and tenders service actually take responsibility for? A practical guide to scope, capacity, evidence, approvals and the handover into delivery, with six questions to ask a provider.

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From busy to moving.
Unclear outcomeWaiting for a decisionCompeting priorities
Make the next step achievable
  1. 01Name the result
  2. 02Resolve the blockage
  3. 03Finish and test
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09 / Getting change moving

Why business improvement projects stall—and how to get them moving again

Several projects underway, but little changing in the business? James Oakes explains how to find the blockage, restore ownership and define the next result your team can finish and use.

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From promise to practice.

Ready is a decision.
Show the evidence.

CommitmentReadiness check
People & resourcesAvailable
Client dependenciesConfirmed
Service processTested
Delivery ownershipAccepted
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010 / From award to delivery

You've won the contract. Is your business ready to deliver it?

Winning the contract is the start of a new responsibility. Sadie Prince explains how to turn agreed commitments into an owned mobilisation plan and check that the service is ready to begin.

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From a question to a next step

What needs
to work better?

Start with the business question. Explore how we help with reviews, change programmes, managed functions, data and practical technology.

Explore how we help